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"Being an important player in the automotive glass replacement and repair segment and working to maintain that position, it was very strategic to ask Experian to carry out a detailed study on our network.Information we received on current performance, coverage, growth opportunities and recommendations for an optimal network gave us real insight to establish a reliable strategic plan.We now have identification and quantification of opportunities and tools to support decision making on network performance and future network changes. "As the Experian approach is very clear and practical, it facilitated the acceptation of the results across departments enormously, enabling us to move from ‘feelings & guesses’ to clear and comprehensive common understandings, as a base for further network development."
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